1. Introduction
Migration Chambers FZE (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Policy explains how we collect, use, store, and protect your personal data in connection with our marketing activities, including via WhatsApp.
By subscribing to our marketing communications or interacting with us via WhatsApp, you accept the practices described in this Policy.
2. Scope
This policy covers the collection and use of personal data for:
General marketing (email, SMS, newsletters, etc.)
WhatsApp marketing and communications
Any promotional messages or offers sent via WhatsApp
It covers individuals who provide us with their data as customers, prospective customers, or subscribers.
3. What Personal Data We Collect
Depending on how you interact with us, we may collect:
Name
Contact information (phone number, WhatsApp number, email address)
Relevant preferences (e.g. what kinds of promotions you are interested in)
Date of consent, opt-in details (when and how you gave permission)
Records of marketing messages sent, opened, clicked, or similar engagement data
4. Legal Basis & Consent
We will only send you marketing messages via WhatsApp (or other channels) with your prior explicit consent.
You can opt in (for example via website form, or checking a box that you agree to receive WhatsApp messages).
You can withdraw consent (opt out) at any time. The opt-out process will be easy and clearly communicated.
5. How We Use Your Personal Data
We use your data for purposes including:
Sending marketing, promotional and informational messages (including via WhatsApp)
Personalising content and offers
Analysing effectiveness of marketing campaigns
Managing your preferences for communications
6. WhatsApp Marketing Specifics
WhatsApp messages will only be sent using our verified business account.
Promotional content will only be delivered via WhatsApp if you have opted in.
We will avoid sending excessive or irrelevant messages. Frequency will be moderate and respectful.
All WhatsApp messages will identify us clearly (Migration Chambers FZE) so you know who is sending them.
7. Sharing Data with Third Parties
We will not share your personal data with third parties except:
With our service providers who assist with marketing, message delivery, analytics etc., under strict contractual obligations to protect your data.
If legally required or to comply with law enforcement or governmental requests.
8. Data Retention
We will keep your marketing / WhatsApp data (including opt-in consent and engagement history) only as long as necessary for the purposes we collected it or as required by law.
Once you opt out, we will stop sending marketing messages, but we may retain minimal data (e.g. that you have opted out) to avoid sending future messages in error.
If required under local legislation (e.g. UAE), we will retain certain records for statutory periods.
9. Security
We take reasonable technical, administrative, and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
10. Your Rights
Under applicable data protection law (including UAE PDPL), you have rights such as:
The right to access your personal data that we hold
The right to correct inaccurate or incomplete data
The right to delete or erase your data (subject to legal or business retention requirements)
The right to restrict or object to our processing, including for marketing purposes
The right to withdraw consent at any time
11. How to Opt Out / Unsubscribe
If you no longer wish to receive marketing messages (including via WhatsApp), you can:
Reply with “STOP” or similar instruction to our WhatsApp message
Use unsubscribe links/options provided in emails or other communications
Contact us at info@migrationchambers.com or call +971 423 82111 and tell us you want to opt out
We will act on your request as soon as possible, and in any event within the timeframes required by applicable law.
12. Changes to This Policy
We may update this Policy from time to time. When we do, we will post the updated version on our website and indicate the date of update. Where required by law, we may notify you of substantial changes.
13. Contact Us
If you have questions about this Policy or our marketing practices, or want to exercise any of your rights, please contact:
Migration Chambers FZE
Phone: +971 423 82111
Email: info@migrationchambers.com
